When your rug enters our facility, there are a few services our company can offer to handle any needs related to the washing of your natural or synthetic fiber rug. Our full washing service Oriental Rug Cleaning Facility is a professional grade facility with all the proper tools and equipment needed to provide a high quality, top-notch rug washing treatment. We have spent years perfecting our craft and the methods and proper equipment to go along with it. We really do treat each rug as if it were our own. We know the importance of an individually hand woven rug to a collector. We view rugs in the same light as an owner who sees their rugs as special works of art. When a customer brings us a rug that has been in their family for generations, we understand the love that the customer has for their precious family heirloom. Regardless of the services being performed or the type of rug being washed, we treat each rug with great respect and responsibility.
Our technicians are trained to carry out a variety of services related to the proper washing and drying of your rugs. Our main specialty is the proper immersion and submersion washing of natural fiber or synthetic fiber rugs. The methods we implement during each washing process have been shaped to create a safe and thorough washing procedure. Our full rug washing procedure has many basic steps that are safe and effective for cleaning synthetic and natural fiber rugs alike. One of the most important services we offer is a standard part of our washing process, the inspection.
When we are performing a rug inspection we take our time to check the rug for a multitude of issues that could be preexisting, which could cause problems during the washing process. One of our professional rug technicians will perform a simple visual inspection first. This portion of the inspection is quite simple and forward, check for any issues that are visible to the naked eye. These could typically include, rips, tears or holes in the rug. Fringe damage, fading or dye transfer issues are other problems that are commonly detected during the visual inspection. Other portions of the inspection service are testing to verify materials and testing for dye transfer or color bleeding issues. The inspection service is one of the most important services we offer.
One of our most commonly performed services is Pet Odor Removal.
Pets have a tendency to urinate on in home area rugs quite frequently. The idea is that pets prefer an absorbent surface to urinate on and a rug is just that. Many people also think that our pets mistake the rugs for the grassy areas that are normally used to relieve themselves. Either way, we see and abundance of natural fiber and synthetic fiber rugs which are lightly or heavily affected with urine. This process involves a full submersion pre soak, prior to the actual rug washing procedure. This pre soak will break any crystalized urine salts back down to liquids, which can then be completely extracted from the rug. This process is highly effective and typically yields fantastic results. The odor dissipates entirely and stains tend to disappear.
As mentioned before, our most common service is our full immersion rug washing. We implement a thorough washing process that is safe for natural fiber rugs or synthetic rugs, and yields great results. We clean a variety of rug types and we have what we need for any material specific treatments. The more commonly cleaned natural fiber rugs are made of wool, with some others being silk or cotton. Synthetic rugs can be made of nylon, polyester, olefin (polypropylene) or viscose. These rugs can come from all over the world as well. The term “Oriental Rug” is typically used to describe a high end, natural fiber rug because most natural fiber rugs come from that specific region of the world. Rugs from China, India and the Middle East would all fall into that category. To ensure the safety of these fine Oriental Rugs, we take extreme caution during the washing process. This service includes a rug dusting, full immersion flushing, agitation of the pile and a cool air-drying.
Another service we can provide for any rug we wash in our facility is the application of a fiber protectant. Once you have had your beloved area rug washed, it is always a great idea to add a protective coating that can help improve the life of your rug. We use a particular rug protectant that has been time tested and proven to do its job as intended. When rug protectant is properly applied to a rug after it has been cleaned, it creates a protective barrier between the rug’s fibers and any contaminants that may come into contact with them. If you have a spill, a pet accident or track some outdoor grime onto the rug, the protectant will buy you the time needed to remove the unwanted contaminants before any permanent damage can happen.
We can provide our services to customers all across the Central Florida area. We have locations in Tampa and Orlando that allow us to provide pickup and delivery services to customers spread out all across our large service area. Our friendly, helpful technicians will notify you when they are en route to your home for your area rug cleaning service pickup appointment. Upon arrival, our rug technicians will perform a short, visual in home inspection. The technician will be looking the rug over for any visually noticeable damage or areas of concern on the rug. At this time, the technician will also be verifying the measurements of your area rug. Once the short, in home inspection is completed, the technician will discuss any issues that were identified as well as if there are any differences in the estimated measurements that were provided during scheduling. Once all information has been verified and discussed with you, our rug technicians will then load your rolled up area rug into our service vehicle to be transported back to our cleaning facility.
Our area rug washing services typically take a couple of weeks to complete, as our main focus is the quality of our service. Once your area rug is back in our facility, our professional rug technicians will perform a much more in depth inspection. This inspection can test for possible dye migration, color bleeding or issues at the base of the rug that might not be easily found in the basic visual inspection, just as mentioned above. If any concerns arise during the in facility inspection, our office staff will contact you to discuss prior to beginning the washing service. Once complete, we will contact you and set your delivery up. Your delivery will be similar to your pickup. You will receive a notification about 30 minutes or so prior to our rug technician’s arrival. Upon arrival, our technician will either lay the rug down where it was picked up from, or can leave it bagged in a location of your choice.
We like to think that our attention to the small details is what separates us from others. We pride ourselves on our emphasis on open communication with our customers, as well as keeping our customers informed throughout the entirety of your service! Our company will send you an email reminder of your pickup and delivery appointments, which will include a variety of information that will help you to prepare for your pickup and delivery appointments. You will also receive a text notification when our area rug technician is en route to your home for your pickup or delivery. This open line of communication will make your experience with our rug cleaning company and our area rug technicians as simple and easy as possible, from the moment you call us, to the moment we delivery your freshly cleaned rug! We value each and every one of our customers and we do our absolute best to make sure every customer is completely satisfied!