Frequently Asked Questions

Our professional Oriental rug cleaning ensures a thorough and specialized approach to preserve the beauty and integrity of your rugs. Our experts in Oriental rug cleaning have the knowledge, experience, and specialized equipment to effectively remove dirt, stains, and allergens while protecting delicate fibers and dyes as well as helping extend the lifespan of your rugs and maintain their value.

This depends on several factors, including foot traffic, environmental conditions, and the rug’s material. As a general guideline, it is recommended to have your Oriental rug professionally cleaned every 1-3 years to remove deeply embedded dirt, dust, and allergens, and to maintain its overall cleanliness and condition.

Yes, it is safe for your rug when performed by experienced technicians due to the use of gentle yet effective cleaning techniques and specialized solutions that are suitable for Oriental rugs. They take into consideration the rug’s material, dyes, and condition, ensuring a careful and non-damaging cleaning process.

Yes! In fact we have a 100% pet odor removal guarantee! Our rug cleaning can effectively remove many common stains and odors by utilizing advanced stain removal techniques and specialized cleaning agents to target and eliminate various types of stains and odors. However, it is important to note that the success of stain and odor removal depends on factors such as the type of stain, the age of the stain, and the rug’s specific fibers and dyes.

This will depend on factors such as the size of the rug, its soiling level, and the drying process. Generally, the cleaning process can take a few hours per rug. However, thorough drying is essential, which may require additional time to ensure the rug is completely dry before returning it to its designated area.